English-Speaking Doctor in Shinjuku, Tokyo | General Medical Care
Medical Care for Tourists and Foreign Residents in Japan – English & Chinese Support
Are you feeling sick while traveling in Tokyo? Do you need an English-speaking doctor in Shinjuku?
eHealth Clinic Shinjuku provides medical care for international tourists, foreign residents, and patients who do not have Japanese health insurance.
Our English- and Chinese-speaking doctors treat common illnesses such as colds, fever, influenza, COVID-19, gastroenteritis, and urinary tract infections. We also provide care for chronic conditions such as hypertension, diabetes, and chronic kidney disease.
Our clinic is conveniently located just a 1-minute walk from Shinjuku-sanchome Station and 7 minutes from JR Shinjuku Station.
We offer:
We welcome patients who need medical care while staying in Japan, including:
Internal medicine consultations are available for patients aged 16 and older. Patients under 18 must be accompanied by a parent or guardian.
We do not provide pediatric or gynecological medical services.
Our doctors provide general internal medicine and other outpatient medical services.
We also provide ongoing care and medication management for:
If you have run out of your regular medication while traveling in Japan, our doctor can review your medical history and determine whether a prescription is appropriate.
Please note: All prescriptions require a medical consultation. Medication availability and prescribing decisions depend on the doctor’s assessment.
Depending on your symptoms, our doctors may recommend:
Results from rapid antigen tests and routine urine dipstick tests are generally available on the same day.
Blood test results usually take several days to become available. Please note that we do not offer a service to send test results by email. The doctor will explain how and when you can receive your results.
After the consultation, our doctor may prescribe medications such as fever reducers, cough medicine, allergy medication, or antibiotics when medically appropriate.
Generic medications may be prescribed when available and suitable.
We cannot prescribe medication without a consultation, even if you have previously received the same medication.
If you are staying at a hotel in Tokyo or elsewhere in Japan, an online consultation may be available depending on your symptoms.
1. Booking
Select an available appointment time.
2. Medical Questionnaire
Complete the medical questionnaire before your consultation.
3. Online Consultation
Join the video consultation (e.g., Google Meet) using the link sent to your email.
4. Payment & Delivery
Pay by credit card after your consultation. Medication may be delivered by our clinic or a partner pharmacy.
We can arrange medication delivery to eligible hotel addresses in Japan.
Shipping may begin as early as the day of your consultation, depending on payment confirmation, medication availability, and delivery arrangements.
Delivery may arrive as early as the following day after shipment, but arrival dates cannot be guaranteed.
Additional shipping fees apply.
Online consultations are generally more suitable for mild symptoms or follow-up care.
Please choose an in-person appointment if you need a physical examination, chest auscultation, blood tests, or imaging.
The doctor will determine whether an online consultation is medically appropriate.
Please note that our clinic does not provide the following services:
We do not have an emergency medical care system.
If you experience severe breathing difficulties, chest pain, loss of consciousness, or other potentially life-threatening symptoms, please call 119 for emergency medical assistance in Japan.
CT and MRI examinations may be arranged through partner medical institutions near our clinic. Advance arrangements are required, so please contact us beforehand.
If you become ill while traveling in Japan, you may need medical documentation for your employer, travel insurance provider, or other purposes.
Our clinic can issue medical certificates and receipts in English or Chinese.
Additional fees apply.
Our clinic operates by appointment only.
If you have valid Japanese health insurance and are comfortable using our standard booking system:
If you are visiting Japan, do not have Japanese health insurance, or prefer medical services in English or Chinese:
Reservation fee: ¥5,500 (tax included)
The reservation fee is separate from consultation fees, medication costs, and any necessary tests or procedures.
Consultation and medication fees may differ for international or self-pay patients.
If you reschedule your appointment within the permitted three-business-day period, no additional reservation fee is charged. Reservation fees are generally non-refundable, and applicable cancellation charges may apply.
Please complete the medical questionnaire after booking. We cannot proceed with your consultation until it has been completed.
Yes. eHealth Clinic Shinjuku accepts international tourists and patients without Japanese health insurance. Medical services are available on a self-pay basis.
Yes. Our clinic has English- and Chinese-speaking physicians. Please use the international patient booking page to arrange your consultation.
Yes, when medically appropriate. A doctor must evaluate your condition before prescribing medication. Some medications available overseas may not be available or approved in Japan.
Medication delivery to eligible hotel addresses in Japan may be arranged after an online consultation. Delivery times and fees depend on the destination and shipping arrangements.
Blood test results generally take several days. Rapid influenza and COVID-19 antigen test results are usually available on the same day.
No. We do not provide test results by email. Please follow the doctor’s instructions regarding how to receive your results.
No. We do not perform surgical or endoscopic procedures, and we do not provide gynecological or pediatric medical care.
Yes. We can issue medical certificates and receipts in English or Chinese. Additional fees apply.
No. Appointments are required. Please book online before visiting.
Yes. We provide care for hypertension, diabetes, dyslipidemia, gout, and chronic kidney disease. Please bring your current medication list and any relevant medical records if available.
eHealth Clinic Shinjuku
3F Shinjuku-Toyobiru
2-6-4 Shinjuku, Shinjuku-ku
Tokyo 160-0022, Japan
Opening Hours
| Day | Hours |
|---|---|
| Monday–Wednesday | 9:00 AM–12:00 PM / 1:00 PM–5:00 PM |
| Thursday–Friday | 12:00 PM–3:00 PM / 4:00 PM–8:00 PM |
| Saturday, Sunday & National Holidays | 10:00 AM–4:00 PM |
Reception closes 30 minutes before the end of consultation hours. Temporary closures or schedule changes may occur.
Access
Payment Methods
Cash, credit cards (Visa, Mastercard, American Express, JCB), QR code payments, Alipay, and WeChat Pay.
Whether you are visiting Japan for a few days or living in Tokyo, eHealth Clinic Shinjuku is here to help you access medical care in English or Chinese.
We provide convenient appointments, general medical care, online consultations when appropriate, and medication delivery services.